This privacy notice details what information we store about our customers and how we keep personal details safe.
This privacy notice will hold the latest information regarding the data we hold and what we use it for and will be updated as and when required.
This privacy notice sets out the way we process and store your information. We will refer to this page when we ask for your consent. We will keep this page updated to show you all the things we do with your personal information so that you can be confident when sharing your information with us that it will only be used for the purposes that we state here.
General Data Protection Regulations (GDPR)
Under the GDPR act, we have a legal duty to protect any information we collect from you.
Information we hold.
The personal information we hold is restricted to your nationality, name, address, email, telephone number and your communication preferences. (Please see also the Immigration (Hotel Records) Order 1972.
We do not store any debit or credit card information.
The Immigration (Hotel Records) Order 1972.
For nationalities other than British, Commonwealth, or currently EU citizens, the following additional information will be requested before the reservation is confirmed.
· Passport Number & place of issue. (Photo copy may be requested).
· Full address of next destination.
These records must be retained for 12 months.
How we collect personal information.
We collect information about you in the following ways:
When you contact us through our websites, social media platform/s, internet search engines or communicate with us directly.
We also link to and utilise third party online booking platforms.
We cannot be held responsible for any third party websites and we advise our customers to read the privacy notices of such other websites before registering any personal data.
How we use personal information.
Personal data collected and processed by us may be used for the following purposes and is restricted to these:
To fulfil our contract with you, and our legal obligations.
To enable communication with you.
Accountancy and audit purposes. Records retained for seven years or otherwise as determined by HMRC.
Who we share information with.
We do not share or sell information with any other party except as below or when required by law for the prevention and detection of crime.
We will share your details with our booking system, SuperControl for the purpose of them delivering their service to us.
If clarification is required you can contact us in writing, by email, or telephone:
Tel: 0121 353 7750.
Fuchsia Cottage (Self Catering Holiday Home).
4, St.Andrews Walk,
Version: No:1a dated 25th May 2018.